Square Head Industrial Factory (the company) specializes in providing production services for cups, custom-made packaging containers, and other electronic products and services, by submitting your design via the website; Under which the company collects information about you when you use the website; Below we review the company’s privacy policy, explaining the information we collect and how we use it to serve visitors and members. The company pledges to respect and protect the privacy of our customers and visitors to our website.

Information we collect from you

We collect information that you provide directly to us and that is requested when you create or modify your account on our website, or if you submit a request for one of our services, or when you contact customer support or communicate with us in another way. This information may include: name, date of birth, email, phone number, mailing address, a photo of your profile, payment method, terms for the type and details of the service requested and other information you decide to provide to us.

Our use of Information

To provide, maintain, and improve our Services, including, but not limited to, facilitating payments, sending receipts, providing products and services you request (and sending related information), developing new features, providing customer service to users, developing security and authentication for users, and sending product updates and administrative messages.
Implement internal processes for the purposes of, including but not limited to, preventing fraud and abuse of the Services; Troubleshoot software and operational issues; Carrying out data analysis, tests and research; Monitor and analyze usage and activity trends.

Send you communications that we believe will be of interest to you, including information about products, services, promotions and related news.
Customize and improve services in accordance with the needs of each individual, company or institution.
We may transfer, process and store the information set out in this Statement and will take appropriate steps to protect your personal information in accordance with this Statement.

Share Information

With third parties to provide the service you have requested through a partnership or promotion offered to us.
In response to a request to obtain information from a competent authority if we believe that disclosure falls within or is otherwise required by applicable laws, regulations or legal procedures.

Amendments to the Privacy Policy

We may make changes to this Statement from time to time. If we make material changes to the way we treat your personal information, or to the Statement, we will provide you with notice by mobile text message or email, and your continued use of the Services following such notice constitutes your agreement to the changes.

Correct your account information

Your account information may be corrected at any time by logging into your account online. If you would like to cancel your account, please email us at cs1@with-yourdesign.com Please note that in some cases we may retain specific information about you as required by law, or for legitimate business purposes to the extent permitted by law. For example, if you have outstanding credit or debt on your account, or if we believe that you have committed an act of fraud or violated our Terms, we may ask you to resolve the matter before deleting your information.
The Company will comply with requests from individuals, companies or organizations regarding access, correction and/or deletion of personal data that it stores in accordance with the System.

Service-related notices

We will send you a welcome message via mobile phone or/and email to verify your username and password, using the personal information you have provided to us. We will also communicate with you by email or telephone (as you deem appropriate) regarding responses to your inquiries, to provide you with the services you request, and to manage your account.
We will send you notices related to the service exclusively in circumstances in which we believe it is necessary, such as temporarily suspending the service for maintenance, as we will inform you of that by email as well. Receiving notices of this type cannot be stopped unless you deactivate your account. ‏

Advertising and promotional communications

We may allow others to provide audience measurement and analysis services on our behalf, conduct online advertising on our behalf, and track and report on the performance of those advertising. These entities may use technologies to identify your device when you visit our website and use our services, as well as when you visit other websites and electronic services, and you can opt out of receiving these promotional messages from us by following the instructions contained in those messages.

Security

We store all personal information that identifies people and geographical location information securely within our database, and we are careful to protect it by following commercially reasonable and recognized security practices. However, we point out that no information security system is completely impenetrable, regardless of its specifications and procedures. Therefore, any Information you send to the company is at your own risk. We advise you not to disclose your password to others.

Call Us

If you have any questions regarding this statement, please contact us at cs1@with-yourdesign.com or write to us at the company headquarters address located in Jeddah, P.O. Box 127295, postal code 21352.